Privacy Policy

IASSC Privacy Policy

IASSC is recognized as one of the world’s leading Lean Six Sigma professional associations. We strive to provide our Members and those seeking information relative to the market we serve with professional and high quality products and services and recognize building a long-term business relationship is dependent upon on trust. This trust begins with our commitment to respecting as well as protecting your privacy and in furtherance of this goal IASSC acknowledges it respects the privacy rights of those with which it interfaces and will comply with all applicable privacy laws in the countries in which IASSC conducts business.

The IASSC website is constructed such that you can visit us on the web without identifying yourself or revealing any personal information. Once you choose to provide us personally identifiable information (name, address, e-mail address, phone number, etc.) you can be assured it will be used solely to support your relationship with IASSC. Various programs of IASSC require you to submit personal or confidential company information. However you can be assured any such information you submit to IASSC will be protected by industry standard security and management procedures and will be used only for the purpose for which it was submitted unless you request or agree otherwise.

Our privacy statement covers five main areas: Awareness, Choice, Access & Correction, Security and Additional Web Site Issues.

1. Awareness

IASSC provides this Privacy Policy to make you aware of our privacy practices and of the choices you can make about the way your information is collected and used.

What Information We Collect

On IASSC’s website, over the telephone or through the mail you are able to order products or services from IASSC. The types of personal or company information collected by IASSC may vary widely dependent upon what product or service you seek from IASSC. In order to provide such products and services we may also ask you to provide us with information regarding your personal or professional interests, demographics, experience with our products and/or contact preferences.

Information Collected Through Technology

When you use any of our websites and/or services we, and/or our service providers, may collect tracking information such as your browser type, mobile device, the type of operating system you use, the domain name of your Internet service provider and pages visited on the website. We use this information for aggregate reporting. For example, we may want to know how long the average user spends on our websites or which pages or features get the most attention. We use this information to make our website and other products and services more useful to you; to provide you with more effective customer service; to make the website or services easier to use by eliminating the need for you to repeatedly enter the same information; to perform research and analysis aimed at improving our products, services and technologies; and to display content and advertising that are customized to your interests and preferences.

How We Use the Information

IASSC uses this information to better understand your needs and provide you with better service. Specifically we use your information to help you complete requested transactions, to respond to you and to offer and update you on IASSC services and benefits. Any credit card information submitted to IASSC is used only for payment processing and is not retained by IASSC.

As a benefit to IASSC customers, IASSC maintains various databases that contain information specific to you. From time to time we may also desire to contact you for market research purposes or to provide you with marketing information we think would be of particular interest. IASSC will not reveal your personal information publicly or to any third party, except as stated herein, unless we receive your explicit permission to do so or unless state sharing is covered under any Terms & Conditions to which you have previously agreed based on your relationship with IASSC; i.e. ATO, ADP, ATA, certified party, etc. If at any time you would like to have your information not presented by IASSC please follow the directions given in the “Choice” section, Section 2, of this document.

With Whom We Share the Information

IASSC does not sell, rent or lease your information to others without your permission. Unless we have your permission or are required by law, we will only share the personal data you provide to us with business partners who are acting on behalf of IASSC to provide products and services you seek from us. Such business partners are are bound by this Privacy Policy and applicable confidentiality agreements.

2. Choice

IASSC will not use or share information provided to us for purposes other than for which the information was originally submitted without your express permission. We will also provide you the opportunity to inform us at any time if you choose to opt-out of partial or total contact with IASSC. If you have any difficulty exercising your choices, please send your request to You may also exercise your choices by contacting IASSC by phone at 1-602-734-0561 or by mail at IASSC, The Esplanade Center, 2415 East Camelback Road, Suite 700, Phoenix, Arizona 85016, Attn: Director of Audit & Compliance.

3. Access & Correction

IASSC strives to keep your information accurate. We will provide you with access to your information, including making every effort to provide you with online or telephone access to your data so you may review, update or correct your personal or company information. To protect your privacy and security we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections. You may request a change in your personal or company information by contacting Customer Support either by e-mail at; or by telephone at 1-602-734-0561.

4. Security

IASSC is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of information we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect. We use data encryption technology to help protect against loss, misuse or alteration of your sensitive credit or debit card information. We use Secure Sockets Layer (SSL) technology which creates an encrypted connection between you and our systems for the transmission of any credit or debit card information you input online and we use encryption protection for any payment authorizations for transactions we request through any channel. Once we collect your credit card or debit card information it is stored encrypted on restricted-access computers that are not directly accessible via the Internet.

Any unauthorized access to or use of our website and other products and services or to the information collected and maintained by us should be immediately brought to our attention by contacting us via email at or by writing to us at IASSC, The Esplanade Center, 2415 East Camelback Road, Suite 700, Phoenix, Arizona 85016, Attn: Director of Audit & Compliance. We will investigate and, if necessary, take action to halt any violation of the security of your personal or company information of which we become aware.

Your access to some services and content is password protected. We recommend you do not divulge your password to anyone. IASSC will never ask you for your password in an unsolicited phone call or in an unsolicited email. You should not disclose your user name and password to others. In addition, if applicable, you should remember to sign out of your IASSC account or service at the end of each session. You may also wish to close your browser window when you have finished your work. This is to ensure others cannot access your personal or company information if you share a computer or are using a computer in a public place.

Unfortunately no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, despite our best efforts to protect your personal or company information, IASSC cannot completely ensure or warrant the security of any information you transmit to us, or to or from our online products or services. You transmit all such information at your own risk. However, once we receive your transmission we make our best effort to ensure its security on our systems.

5. Additional Website Issues

(a) How IASSC Uses Technology to Improve Your IASSC Experience

IASSC uses cookies and web beacons, described below, to collect information about the pages you view, the links you click and other actions you take on our website and additionally we collect certain standard information your browser sends to every website you visit; such as your IP address, browser type and language, access times and referring website addresses.

Most aggregate information is collected via cookies, web beacons and other technical methods. Web beacons, also known as clear gifs, in conjunction with cookies, are used to compile statistics about website usage. Web beacons are small pieces of data embedded in images on the pages of websites or applications. We or our service providers use these technical methods to analyze the traffic patterns on our website, such as the frequency with which our users visit various parts of the website and to measure site effectiveness or use of online products and services. We also use Web beacons in HTML e-mails that we send our visitors who have agreed to receive e-mail from us, to determine whether our recipients have opened those e-mails and/or clicked on links in those e-mails. On their own cookies or Web beacons do not contain or reveal any personally identifiable information. However, if you choose to furnish IASSC with personally identifiable information, this information can be associated to the data stored in the cookies or Web beacons. These technical methods may involve the transmission of information either directly to us or to our service providers. These technical methods allow us to make our website and other products and services, and any e-mails you have agreed to receive, more interesting to you. You may render some Web beacons unusable by rejecting their associated cookies.

We also use cookies to store, and sometimes to track, user information. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering or subscribing to our website. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. A cookie contains a unique number that allows our website to recognize your computer. We use both temporary and persistent cookies; a temporary cookie tracks visitor activity during a session or visit and it expires when you close your browser. We use them to provide continuity for your visit as you visit website pages. Persistent cookies allow us to keep track of your user name and password (if you are a subscriber) so you do not have to re-enter that information each time you visit. The Help function on most browsers contains information on how to set your browser to notify you before accepting cookies or to disable cookies entirely. However, if you do not accept cookies, you will not be able to take advantage of various features on our website that are available to other visitors.

IASSC wants to ensure you understand that accepting a cookie in no way gives us access to your computer or any personal information about you, other than the data you choose to share with us. This practice is strictly enforced. We are aware many people have concerns about cookies however we believe the benefit we both gain from their proper use is worthwhile. We value the relationships we have with our customers so we respect these concerns. IASSC works to continuously improve the web experience and privacy policy and practices.

(b) Links to Third Party Websites

Links to third party websites are provided solely as a convenience to you. If you use these links you will leave the IASSC website. IASSC has not comprehensively reviewed all of these third party sites and does not control and is not responsible for any of these sites, their content or their privacy policies. Thus IASSC does not endorse or make any representations about them, or any information, software or other products or materials found there or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the IASSC website you do this entirely at your own risk.

6. Enforcement/Contact Information

If you have any questions or comments regarding our privacy practices, please contact IASSC at Michael J. Miller J.D., Director of Audit and Compliance, serves as the authorized privacy officer for IASSC. IASSC is subject to the jurisdiction of the Federal Trade Commission. Any disputes arising out of a breach of this policy will be submitted to and resolved by the privacy dispute resolution procedure set up by the Direct Marketing Association.

7. Changes to this Statement

If there are updates to the terms of this Privacy Policy we will post those changes and update the revision date listed on this document so you will always know what information we collect online, how we use it and what choices you have.